Facing increased competition from neo-banks and other digital native fintechs, established banks are finding themselves on the wrong side of a growing digital divide. To remain competitive, these institutions must modernize their technology–but many don’t know where to start. In this on-demand webinar discussion with The Financial Brand’s Jim Marous, Galileo Chief Product Officer David Feuer explains why banks that want to succeed on the journey to tech modernization must begin with the customer experience.

In this on-demand webinar, you’ll learn more about:

• How legacy tech is holding banks back–and costing them big

• Why a focus on enhancing customer experience is a smart modernization strategy

• How to gauge the ROI of banking tech investments

• Key criteria when evaluating a tech enabler partner