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How Banks Can Fight Fraud While Keeping Customers Happy

IN COLLABORATION WITH PYMNTS

Financial institutions are facing mounting pressure to stay one step ahead of fraudsters’ increasingly sophisticated tactics, with trust, money and reputations on the line. Adding another layer of complexity, banks must effectively fight fraud without undermining the convenience and seamlessness consumers have come to expect in the age of digital banking. Balancing robust security and seamless banking experiences is a tall task, requiring the right mix of technology and tactics. But banks that get it right can reap big benefits in the form of reduced losses and enhanced customer trust. 

In this report, you’ll learn more about:

  • The rising threat of fraud–and what it’s costing financial institutions

  • Why today’s banking customers aren’t willing to negotiate on convenience  

  • Finding the elusive sweet spot of security and customer experience